Welcome to Consumer Opinion Institute

Where your opinion counts! At Consumer Opinion Institute you have the opportunity to influence future products and services by participating in survey research.

As a member, you have the unique opportunity to:

  • Share your opinions and experiences about the products and services you use every day.
  • Receive cash and prizes for taking surveys.

Your participation is private and always 100% voluntary. You will never be asked to purchase anything, and you can end your membership at any time.



Fake "Customer Services Evaluator" or "Mystery Shopper" Offers

April 2013

We have learned that our name is being exploited to further a fraudulent "mystery shopper" or "secret shopper" scam or a phishing scam. People around the U.S. and Canada are receiving offer letters, emails, or advertisements bearing a Consumer Opinion Institute, "Montaplast Consumer Opinion Institute" or other variation of our Consumer Opinion Institute name and logo, and fake contact information, inviting recipients to become a "customer services evaluator," "mystery shopper," "survey agent" or "customer service rep." These offers are used to further a fraudulent check scheme, or to phish for your personal information for purposes of identity theft or other fraudulent purposes.

Random people that are not members of our COI panel are being targeted, so our COI database has not been comprised. As always, our panelist information is secure - members of our COI panel have not been affected by this scam. The issue is that our COI panel logo is being used without our permission in this scam.

The Consumer Opinion Institute is in no way associated with these offers, and does not conduct any "mystery shopping" services. Unfortunately, these fraudulent schemes are using the names of reputable companies like ours without our permission.

If you have received an offer similar to the one described above, we recommend the following:

  • DO NOT attempt to cash or deposit any checks (if a check has already been deposited, you should alert your bank immediately).
  • DO NOT send any money to Western Union or Money Gram or other such services.
  • DO NOT contact any numbers listed on the offer and do not disclose any personal (address, phone number, email address, or screen-names) or bank account information (such as information about PayPal or other bank accounts).
  • If you have been scammed, contact your bank, local and/or federal law enforcement authorities on how to proceed to recover any stolen funds, secure your bank account, and protect your personal information and privacy.
  • Contact your local post office, your state consumer protection agency (Visit www.naag.org for a list of state Attorneys General), and other local and national consumer protection agencies and organizations to alert them about this scam.

Useful links for more information on mystery shopper scams: You will never be asked to purchase anything, and you can end your membership at any time.